Help Center

Frequently Asked Questions

General Questions

How to contact NicheCanvas?

Is my personal information safe?

How to apply a rebate code?

Who we are? Where are we from?

Why the colors of the canvas I received look different than the one from the website?

Shipping

How long will it take for my order to arrive?

Where do you ship from?

How do I check my tracking number?

Is the shipping a door to door delivery?

Why there has been no update on my tracking?

How much is the shipping?

When will I receive my tracking number?

Payments

What type of payment are you accepting?

How long will it take before I receive my refund?

Satisfaction Guaranty

I still haven't receive my package, Can I get a refund?

I do not like the item I received, can I return it?

Refund Policy

What is NicheCanvas Refund/Return Policy?