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FAQs

Orders must be canceled within 24 hours of your order.

All arts are made to order. Our team works extremely hard to produce the best products for our customers.

However, upon reception of your order, in those different cases:

  • Damage during shipping: Please contact us immediately, and we will send you a replacement. 


  • Dissatisfaction or Size issues: Please contact us, and we will provide you with return instructions.


We allow 30 days after delivery to acknowledge us with an issue.

Colors are very Different from One Eye to Another.

Actual colors may vary; every monitor or portable devices have different capabilities to display colors and that everyone sees these colors differently.

We try to edit our photos to show the samples as life-like as possible.

NicheCanvas cannot guarantee that the color you see on your device accurately portrays the actual color of the product you will receive.

NicheCanvas customer service is always available to help you.For security purposes, we do not take orders by phone or email. If you are having trouble placing an order on our website, don't hesitate to get in touch with us atsupport@nichecanvas.comor visit our website and chat with one of our agents.The service is available 24/7, and we can help you through the purchasing process.

We typically ship orders within 3-7 business days using premium carriers like FedEx and UPS. Please note, this is an estimate and may vary during peak seasons and holidays.